PRIVACY POLICY
This Privacy Policy describes how Digitalz ApS (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit or interact with www.painfree.us.
Company Information :
Digitalz ApS is the data controller responsible for your personal information. If you have any questions about this policy or how your information is handled, please contact us at:
📧 Email: [email protected]
Collection of Personal Data:
We may collect and store the following personal information when you interact with our website, place an order, or sign up for marketing:
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Full Name
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Email Address
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Shipping Address
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Billing Address
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IP Address
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Browser & device information (via cookies)
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Marketing preferences
We collect this information when you:
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Place an order
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Subscribe to our newsletter
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Fill out a contact or checkout form
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Browse our website
Purpose of Data Collection:
We collect and use your personal data for the following purposes:
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To process orders and manage deliveries
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To provide customer support
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To send promotional emails and product updates (only if you opt-in)
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To improve our website experience through analytics and cookie tracking
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To comply with legal obligations
We only collect information that is relevant and necessary for these purposes.
Sharing Information with Third Parties:
We do not sell or rent your personal data to third parties.
We may share data with trusted service providers (e.g., payment processors, email platforms, logistics partners) solely to fulfill your order, improve service, or send marketing communications (if you’ve opted in). All third parties are contractually bound to protect your data.
Use of Cookies:
Our website uses cookies and similar tracking technologies to:
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Remember your preferences
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Analyze website usage and traffic
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Deliver personalized marketing content
By using our website, you consent to our use of cookies. You may control cookies through your browser settings.
Data Security :
We take reasonable administrative, technical, and physical security measures to protect your personal data against unauthorized access, loss, or misuse. Your data is stored on secure servers with industry-standard encryption.
Data Retention:
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Typically, this means:
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Order and transaction records: retained for up to 6 years for tax/audit purposes
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Newsletter or marketing data: deleted within 30 days of opt-out request
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Contact form data: retained for up to 90 days
Customer Rights :
You have the right to:
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Access your personal data
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Correct inaccurate or incomplete information
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Request deletion of your data
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Withdraw marketing consent at any time
To exercise these rights, email us at: [email protected]
We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Changes to the Privacy Policy :
We reserve the right to update or modify this Privacy Policy at any time. If material changes are made, we will notify you via email (if provided) or by posting a notice on our website. Your continued use of our services after such updates constitutes your acceptance of the revised policy.
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